TWITTER: MY FIRST THOUGHTS

Am I a Twit?

This was my conundrum – am I being a Twit to enter the world of twitter, or am I a Twit to avoid the whole area of social media?

Would it be another drain on my time, as I grapple with all the new contacts and scratch my head to create catchy messages, or will it open up a whole new valuable resource?

Being somewhat old school, I was also concerned about security – could someone steal my identity and what about legal issues? Would I fall foul of the law inadvertently?

In the end I decided if it was good enough for the BBC and far more eminent people to use, it must be something to at least try for myself.

A colleague showed me how to find the Twitter site and l logged in my details. Next I had to find five other Twitter accounts to start me off. It was as easy as that. Now I have to start the creative part and this article is my first step to try and help others who might have felt as I did. So if you would like to share your thoughts and business experiences with me we can set forth and begin our journey together.

From a new Twitter recruit.

Kind regards,

Nina Laverock

Marketing Communications Manager

IS IT NECESSARY FOR COMPANIES IN THE PRINT INDUSTRY TO ADOPT SOCIAL MEDIA?

Duplo International is the world leader in print finishing. It has over 40 years of experience in bookletmaking and print finishing related products. Automated precision, innovation and superior quality are at the heart of all Duplo products. In the past Duplo International was quite traditional in its approach towards communication. We mainly used three mediums to distribute our content:

1)      Email

2)      Marketing Resource Centre

3)      Website

Our content comprised of product brochures, videos, case studies, product packs, product bulletins and press releases to mention a few. We were using a passive approach that is asking our customers to come to us if they need any information about our products. It was a one way communication but in some cases feedback was possible from the receiver of our content. We agree that we never had a marketing budget of certain blue chip companies but still we were successful in positioning our brand to be the most trusted brand in the print finishing industry.

Social media was once the exclusive roaming ground of teenagers, but not anymore. As Twitter and LinkedIn have taken off with astounding success in the business arena. We at Duplo International have revised our communication strategy to exploit these new tools. Now, we will be actively using 7 channels to distribute our content:

4)      Twitter

5)      LinkedIn

6)      YouTube

7)      Blogs

These channels will help us to distribute the content to the place where our target audience is. It will also open up new avenues for us such as brand awareness, lead generation and customer service and engagement to mention a few. In today’s context the role of International Product Marketing Director has changed, no longer is it about being responsible in the development of new products and markets but now also to fill the sales pipeline. Social media will truly change the way we are communicating with our customers and prospects.  We are totally convinced that developing a social media presence will open up a whole new set of tools for driving your customers to turn their print into more than just a paper.

We are taking this step to build our future and we invite all of you to join us. Let’s make a better and stronger community.

Kind regards,

Bruno Picquet

International Marketing Director